Make a Return

Shipping Policy

At Vestombrey, we want your shopping experience to be smooth and hassle-free. Please review our shipping guidelines below:

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within India

• Standard Delivery:  3–7 business  days  depending on your location.

• Express Delivery (if available): 1–3 business days.

International Shipping

• We currently ship worldwide. Delivery times vary depending on the destination, typically 7–14 business days.

• Customs duties, import taxes, and fees (if applicable) are the responsibility of the customer.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and selected shipping method.

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• You can track your order status directly through the courier’s website.

Delays

• While we strive to deliver your order on time, unforeseen circumstances such as weather, courier delays, or customs checks may cause delays. We appreciate your understanding in such cases.

Wrong Address Disclaimer

• Please ensure your shipping address is accurate and complete at checkout. Vestombrey is not responsible for orders shipped to incorrect addresses provided by the customer.

Questions?

If you have any questions about your shipment, please contact us at team@vestombrey.com.

Returns & Exchanges Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Eligibility for Returns

• Items must be returned within 7 days of delivery.

• Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

• Sale, clearance, or final-sale items are not eligible for return.

How to Make a Return

1. Contact us at team@vestombrey.com with your order number and reason for return.

2. We will provide you with return instructions.

3. Ship the item back to us using a trackable shipping method.

• Return shipping costs are the responsibility of the customer (unless the item is faulty or incorrect).

Exchanges

• If you’d like to exchange an item for a different size or color, please email us at [your email address].

• Exchanges are subject to availability.

Refunds

• Once your return is received and inspected, we will notify you.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at team@vestombrey.com so we can make it right.

Need Help?

For any questions about returns or exchanges, reach out to us at:

team@vestombrey.com